A new patient registration
form is available at the reception desk which must be completed
and returned together with a copy of proof of identification for
consideration on the practice list. Where patients are requesting
to join the practice list, the practice does not discriminate on
the grounds of race, gender, social class, age, religion, sexual
orientation, appearance, disability or medical condition. Once registered,
patients may choose whichever doctor they wish to attend in the
partnership.
NEW PATIENT MEDICALS
All patients are encouraged to attend a new patient medical
as soon as possible after registration. It is a chance to get to
know each other and to establish any special health needs you may
have.
PATIENT RIGHTS & RESPONSIBILITIES
As a patient of the NHS you have the following rights:-
- You are entitled to receive healthcare
on the basis of clinical need, regardless of your income.
- You are entitled to be registered with
a General Practitioner (GP).
- You are legally entitled to accept or
refuse treatment as you see fit.
- You can refuse to be examined or treated
in the presence of medical students.
- You can refuse to be involved in research
trials.
- You are entitled to equal treatment regardless
of race, gender, age or disability
- You have the right to information on
GPs in your area and the services they provide
- You are legally entitled to make a complaint
about health services
- You have the right to confidentiality
- You have a legal entitlement to
view your health record
PATIENT'S RESPONSIBILITIES
- To keep an appointment and arrive on
time
- Ensure that your address is correct at
all times. If you move house, change address or telephone contact
number, please inform the surgery
- Treat all healthcare staff in a reasonable,
courteous manner
- Use emergency services in a responsible
manner
- Take care with medicines. Medicines are
for one person only and should not be shared. Unwanted medicines
should be taken to a chemist for safe disposal.
FREEDOM OF INFORMATION ACT
Further information and details regarding the practice
can be obtained from the pratcice manager.
Hillbank Health Centre
1A Constitution Street
DUNDEE
DD3 6NF
Tel: 01382 221976
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