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Hillbank Newsletter

NEWSLETTER
Hillbank Health Centre newsletter is now available at the front desk upon request

A - Z Healthcare

NHS Health Encyclopaedia. Find information on illnesses, conditions, tests and treatments.
click here >>

National Waiting Times

Here you will find information on waiting times for patients referred by GPs to consultant outpatient clinics.

You can use this information in discussion with your GP to help you decide where you would like to be referred for assessment.
click here >>

This is an external link to the Show NHS website.

Visit the NHS 24 Website

NHS 24 works in partnership with local NHS Boards out-of-hours services to provide patients with health advice and help when GP practices are closed.
click here >>

How to Register with Hillbank

A new patient registration form is available at the reception desk which must be completed and returned together with a copy of proof of identification for consideration on the practice list. Where patients are requesting to join the practice list, the practice does not discriminate on the grounds of race, gender, social class, age, religion, sexual orientation, appearance, disability or medical condition. Once registered, patients may choose whichever doctor they wish to attend in the partnership.

NEW PATIENT MEDICALS
All patients are encouraged to attend a new patient medical as soon as possible after registration. It is a chance to get to know each other and to establish any special health needs you may have.

PATIENT RIGHTS & RESPONSIBILITIES
As a patient of the NHS you have the following rights:-

  • You are entitled to receive healthcare on the basis of clinical need, regardless of your income.
  • You are entitled to be registered with a General Practitioner (GP).
  • You are legally entitled to accept or refuse treatment as you see fit.
  • You can refuse to be examined or treated in the presence of medical students.
  • You can refuse to be involved in research trials.
  • You are entitled to equal treatment regardless of race, gender, age or disability
  • You have the right to information on GPs in your area and the services they provide
  • You are legally entitled to make a complaint about health services
  • You have the right to confidentiality
  • You have a legal entitlement to view your health record

PATIENT'S RESPONSIBILITIES

  • To keep an appointment and arrive on time
  • Ensure that your address is correct at all times. If you move house, change address or telephone contact number, please inform the surgery
  • Treat all healthcare staff in a reasonable, courteous manner
  • Use emergency services in a responsible manner
  • Take care with medicines. Medicines are for one person only and should not be shared. Unwanted medicines should be taken to a chemist for safe disposal.

FREEDOM OF INFORMATION ACT
Further information and details regarding the practice can be obtained from the pratcice manager.

 

Hillbank Health Centre
1A Constitution Street
DUNDEE
DD3 6NF
Tel: 01382 221976