As a patient of the NHS you have the following rights:-

  • You are entitled to receive healthcare on the basis of clinical need, regardless of your income.
  • You are entitled to be registered with a General Practitioner (GP).
  • You are legally entitled to accept or refuse treatment as you see fit.
  • You can refuse to be examined or treated in the presence of medical students.
  • You can refuse to be involved in research trials.
  • You are entitled to equal treatment regardless of race, gender, age or disability
  • You have the right to information on GPs in your area and the services they provide
  • You are legally entitled to make a complaint about health services
  • You have the right to confidentiality
  • You have a legal entitlement to view your health record


  • To keep an appointment and arrive on time
  • Ensure that your address is correct at all times. If you move house, change address or telephone contact number, please inform the surgery
  • Treat all healthcare staff in a reasonable, courteous manner
  • Use emergency services in a responsible manner
  • Take care with medicines. Medicines are for one person only and should not be shared. Unwanted medicines should be taken to a chemist for safe disposal.


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