Repeat Prescription

You can order your prescription through our online service, either print a consent form or call into the surgery and pick one up at the reception desk.

To order your prescriptions online please see our Online Services section for information on how to register for this service.

medicine_bottleRepeat prescriptions can be ordered by using the tear-off slip attached to your prescription. These can be posted in to the surgery and, if a stamped addressed envelope is enclosed, we will post it back to you. Alternatively, requests for repeat medication can be handed in to the surgery.

Due to the volume of requests we receive for repeat prescriptions we do not deal with repeat prescription requests over the telephone.

Our email address is tay.hillbankadmin@nhs.scot if you wish to email us with any prescription requests. Please include your name, date of birth, medication required and if you would like to collect the prescription from the practice or sent to a pharmacy. 

Prescriptions will be ready for collection after 2 working days or can be forwarded to certain chemists for collection after 2 working days.

Details of the chemist collection system are available from our receptionists.

From time to time, you may be invited to attend the surgery for a review of your repeat medication. You will be informed about this when you pick up your repeat prescription.

 

LOST PRESCRIPTIONS OR MEDICATION

Your prescriptions and medication are your responsibility.  Lost or stolen prescriptions or medication need to be discussed with the surgery staff as soon as you are aware of the loss.

Failure to report may affect the re-issue.  The loss/theft may also need to be reported to the police, depending on the medication in question.  For more information please speak to Reception.

It is your responsibility to store your medication and prescriptions safely.

IMPORTANT

If you have changed either your home or mobile telephone number please ensure you notify us using the ' Change of Details Form' on the website home page.

 

 

NHS ScotlandThis site is brought to you by My Surgery Website